Manager Support

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Featured Support Topics for Managers

Below are links to answers for frequently asked questions that may help.

Adding Staff

Editing Staff Information

Adding an Event

Uploading a Schedule

Topics

Account Settings

Your personal account settings can be changed in the Profile tab, which can be accessed...

Adding an Admin

With Nursegrid Manager, you can also provide access to staff members you’d like using the...

Adding and Inviting Staff

Adding Staff: Click Staff > Directory in the navigation bar on the left-hand side. If...

Adding Credentials

At Nursegrid, we understand how important keeping track of credentials can be for your department....

Adding Your First Event

To import your Microsoft Excel or .csv schedule into Nursegrid, follow the instructions on the Schedule...

Building Your Schedule in Nursegrid Manager

With Nursegrid Manager, you can build a schedule to be distributed to your staff or...

Call-Offs

Track who called off a shift. If a staff member calls in sick, you can...

Contacting Support

There are a few ways you can contact Nursegrid for help: Email our support team...

Creating a Call Shift

Nursegrid's On Call feature allows you to set up Nursegrid's very own robo-call system to...

Custom Work Week

Nursegrid Manager’s schedule is configured to display all views in a Sunday to Monday format....

Customizing Non-Working Events for Your Department

Now managers who utilize Nursegrid Manager can create custom non-working events. These event types are...

Dashboard Overview

Our Dashboard is an activity feed that gives nurse managers the ability to quickly survey all the...

Department Shift Types

You can set your custom shift types by clicking Settings on the left side toolbar...

Editing Shifts

Editing a shift or event is simple! From the Schedule Overview, click the week view...

Expiring Credential Reminders

Many managers long for a way to easily manage their staff’s credentials, which is why...

Filling Open Shifts

Nursegrid Manager allows you to send open shift opportunities directly to the Nursegrid app on...

Flex-Offs

Nursegrid Manager allows you to send flex off opportunities directly to the Nursegrid app on...

Forgot Your Password?

When signing in, if your password doesn’t seem to be working or you’ve forgotten it,...

Printable Daily Staffing Sheets & Schedule Export

Daily staffing sheets can be generated from the Schedule Month, Week, or Day page for...

Printable Weekly Schedule

Your weekly schedule can now be easily printed from the Schedule Week Page. To print...

Rename Department

You can change the name of your department and set a custom work week at...

Responding to Swaps

Some of the more difficult shift changes to manage are swaps between nurses. The Nursegrid...

Schedule Overview

Our most powerful feature is the Schedule tab where you can quickly see how many team members...

Schedule Upload

If you prefer to plan your department’s schedule on a different platform, adding your schedule...

Staff Permissions

Managers can now turn off the ability for their staff members to edit or delete...

Transfer Staff

Need to transfer an employee to a different department? Switch into the employee’s current home...

Updating Your Profile

To update your profile information, navigate to the top right corner and click your name...

Using Tags

Nursegrid’s Tags feature allows you to filter and organize your staff by keywords. Tags can...

Viewing Credentials

Many managers long for a way to easily manage their staff’s credentials, which is why...

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Manager Support

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Featured Support Topics for Managers

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