Forgot Your Password?

When signing in, if your password doesn’t seem to be working or you’ve forgotten it, from the login screen, enter your e-mail address and click the Next button. Then click the orange Forget Password? link and enter your email address associated with your account. Click the Submit button and you should get an email shortly with a link to reset your password. If you are still having problems with your password please open a support ticket by clicking here.

Nurse Manager Forget Password Step 1

Nurse Manager Forget Password Step 2

Nurse Manager Forget Password Step 3

 

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Contacting Support

There are a few ways you can contact NurseGrid for help: Email our support team directly at support@nursegrid.com or Use our in-app messaging tool, Intercom, by clicking the blue messenger button in the bottom left or right corner of your screen (see image below). The icon may switch sides depending on

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What to Do If You're Having Trouble

**Please note that we support IE 9 and up, Chrome, Firefox, and Safari.** If you are having difficulty getting on to NurseGrid Manager at work, please visit the following two sites: http://www.whatsmybrowser.org/ This site will tell you what internet browser you are currently on. Chrome works well on older versions

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Updating Your Profile

To update your profile information, navigate to the top right corner and click your name to view your profile. Here you can change your profile details and see your permissions. Make sure to click the orange Save Changes button at the bottom of the screen!

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