Account

I’m not a nurse. Can I still use NurseGrid?

NurseGrid was built by nurses for all kinds of healthcare workers including CNAs, LVNs, RTs, PAs, and more. While the app is called NurseGrid, we have tons of users who aren’t nurses that find the app valuable. We understand there are many different types of shift work out there, but healthcare professionals deserve a tool just for them. That means we limit NurseGrid use to healthcare workers.

When I logged in my information was gone! How can I get it back?

Don’t worry, your account is still safe! Please email us at support@nursegrid.com and we’ll help you recover your schedule.

How do I delete a duplicate account?

Click here to let us know about a duplicate account, and we’ll take care of it for you. Be sure to include the email associated with the duplicate account. Once we’ve deactivated your duplicate account, we’ll let you know so that you can use that email address again with your current account if you want.

How do I set my profile to private and what information does it affect?

Setting your profile to private hides your account and schedule from all other NurseGrid users. You won’t appear in any searches, and other NurseGrid users won’t be able to add you as a colleague or see your schedule. To set your profile to private, navigate to “Me” then “Account” and scroll down. Toggle on “Hide Profile” and select Save (or the checkmark) to save changes.

Can I delete old messages from the Messages tab?

No.

Related Articles:
Video Tutorials

How to Update Your NurseGrid Profile How to Add or Delete a Worksite How to View Multiple Worksites at Once How to Add a Shift How to Add Different Types of Shifts How to Add a Charge Shift How to Enable App Notifications in NurseGrid How to Sync NurseGrid to

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Colleagues

How do I connect with colleagues in another department or facility? You can search for colleagues and other nurse friends by navigating to the Colleagues tab and typing your colleague’s name in the search box. Once you find the colleague you want to connect with, tap the green + sign

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Entering Shifts

How do I enter charge shifts? Head to the details screen of the worksite where you're charge trained in the "Me" tab. Once you select Edit and toggle the "Charge Trained" option, you will be able to specify charge shifts when adding new events to your schedule. Tap the toggle

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