Contacting Support

There are a few ways you can contact NurseGrid for help:

Email or

Use our in-app messaging tool, Intercom, by clicking the messenger button in the bottom right corner of your screen (see images below).

Related Articles:
What to Do If You're Having Trouble

**Please note that we support IE 9 and up, Chrome, Firefox, and Safari.** If you are having difficulty getting on to NurseGrid Manager at work, please visit the following two sites: This site will tell you what internet browser you are currently on. Chrome works well on older versions

Read More
Forgot Your Password?

When signing in if your password doesn’t seem to be working or you’ve forgotten it, click the orange Reset your password link and enter your email address associated with your account. Click the Submit button and you should get an email shortly with a link to reset your password. If you are still

Read More
Updating Your Profile

To update your profile information, navigate to the Account section and click Profile in the sub-menu. Here you can change your profile details and see your permissions. Make sure to click the orange Save Changes button at the bottom of the screen!

Read More